Privacy policy

Introduction

Welcome to Serevina. We are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website serevina.com and purchase our products, including skirts, denim shorts, and tops. Please read this policy carefully. By using our site, you consent to the practices described herein.

Information We Collect

We collect information that you provide directly to us and information collected automatically.

Personal Information You Provide:

  • Contact and Identity Data: Such as your name, shipping/billing address, and email address when you make a purchase or contact us.
  • Transaction and Payment Data: Details of purchases you make (e.g., product type, size, price) and payment information. Please note, we do not store full credit card details; payments are processed by secure third-party payment gateways.
  • Communication Data: Any correspondence you send to us, including via email.

Automatically Collected Information:

  • Technical Data: Such as your IP address, browser type, operating system, referring URLs, and device information.
  • Usage Data: Information about your interactions with our website (e.g., pages viewed, time spent, links clicked, products browsed).
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • To process and fulfill your orders for our skirts, denim shorts, and tops.
  • To communicate with you regarding your order, provide customer support, and respond to your inquiries sent to [email protected].
  • To improve, personalize, and optimize our website, product offerings, and customer service.
  • To prevent fraud, enhance security, and comply with legal obligations.
  • To send you marketing communications (like newsletters or promotions) if you have opted in. You may opt-out at any time.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

  • Service Providers: With trusted partners who perform services on our behalf, such as payment processing, order fulfillment, shipping, and data analytics. These parties are contractually obligated to protect your data.
  • Legal Compliance: If required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws, using standard contractual clauses or other approved mechanisms where necessary to provide adequate safeguards.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).

Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

  • The right to access, correct, or delete your personal information.
  • The right to restrict or object to our processing of your data.
  • The right to data portability.
  • The right to withdraw consent for marketing communications.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us at:

Email: [email protected]