Terms of service
Terms of Use
Welcome to Serevina. By accessing and using our website located at www.serevina.com (the "Site") and purchasing our products, including skirts, denim shorts, and tops, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.
These terms constitute a legally binding agreement between you ("Customer," "you," or "your") and Serevina ("we," "us," or "our"). We reserve the right to update, change, or replace any part of these Terms at our sole discretion. It is your responsibility to check this page periodically for changes.
User Agreement
By using the Site, you represent that you are of legal age in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our service.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.
All purchases are subject to product availability. We reserve the right to limit or cancel quantities purchased per person, per household, or per order at our sole discretion.
For any questions regarding these terms or your order, you may contact us at [email protected].
Limitation of Liability
Serevina shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of the Site or any products purchased therefrom.
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the service will be accurate or reliable.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The products delivered to you are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.
Intellectual Property Protection
All content published on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Serevina or its content suppliers and is protected by international copyright and trademark laws.
The Serevina name and logo, and all related product and service names, design marks, and slogans are the trademarks or service marks of Serevina. You are not authorized to use any such marks without our prior written permission.
You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content found on the Site, in whole or in part.
Refund & Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return eligible items within 30 days of the original purchase date for a refund to the original payment method.
Conditions for Returns:
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- A proof of purchase (order number) is required.
- Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong or defective item).
- Sale items and final clearance merchandise may be subject to different return conditions, which will be clearly stated at the time of purchase.
To initiate a return, please contact our customer service team at [email protected] with your order details. Refunds will be processed within 10 business days after we receive and inspect the returned items.
Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which Serevina is legally established, without regard to its conflict of law principles.